The connection to the Microsoft Exchange server is unavailable. Outlook must be online or connected to complete this action

 Go to your Control Panel in Windows --> Mail --> View -->Change or View Existing Mail accounts --> Change the mail account that shows up --> More Settings -->
 
On the "General Tab" make sure you choose "Manaully control my connection state" and then select the radio dial button that says "connect with the network"
 
Restart Outlook and that should do it. If you still get this error when trying to connect to your calander or contacts contact support@inet7.com to work directly with a support technician.
 

Was this answer helpful?

 Print this Article

Also Read

I receive a "550" error when sending email.

Error: 550 not local host not a gateway   If you are receiving this message after trying...

How do I create an e-mail forwarding address?

Each Website and E-mail hosting package offered by Inet7 includes a control panel.  From this...

I keep getting an 'enter password' pop-up box in my mail program, why is this happening?

There are several reasons why your are getting a pop-up box in your mail program, but in almost...

How do I create an e-mail auto-reply or out of office message?

Each Website and E-mail hosting package offered by Inet7 includes a control panel.  From this...

How do I access my webmail account?

You can access your email from our webmail interface by typing in the following address in a web...