I receive an error when updating contact information on my domain. "Object status prohibits operation"

If you receive the following error while attempting to update contact information on your domain:

"Failed to update the contact in the registry: [420] Object status prohibits operation oxrs:xcp 2304:Object status prohibits operation (clientTransferProhibited,clientUpdateProhibited) - Failed to update the contact in the registry: [420] Object status prohibits operation oxrs:xcp 2304:Object status prohibits operation (clientTransferProhibited,clientUpdateProhibited)"


This means your domain name is "locked" within the control panel.

To Unlock your domain:
  • Login at http://manage.inet7.com
  • Select "Domains" from the top, then select "My Domains"
  • On the right-hand side of the domain, Click on the "wrench" icon
  • Click "Registrar Lock" from the menu on the left
  • Click "Disable Registrar Lock"
You may then go back to make changes to the contact(s) for your domain.


Was this answer helpful?

 Print this Article

Also Read

How to register a domain name in the Management Portal

Registering a domain name with Inet7 is easy!   For new customers, simply start at the...

How long does it take for a domain name to become active on the Internet?

For newly registered domains, they are relatively immediate but you should allow up to 24hours to...

How can I check to see if the domain name I want is available?

You can check to see if a domain name is available by using our domain whois lookup tool at...

How do I log into the Management Portal?

All services with Inet7 can be controlled through a single interface known as our Customer...

How do I lock or unlock my domain?

Domain locking is a function at the registry level that will prevent any unauthorized transfers...