If you have forgotten your password to the customer management portal, you can click the "forgotten password" link at login. Enter your e-mail address registered in our system and answer the security question you selected when signing up for services. (The secret question/answer is only available if you set one up on your account. It is highly recommended all users have a security question setup in their account settings. http://manage.inet7.com/knowledgebase/46/Setting-Security-Question-In-Customer-Management-Portal.html ).
After you hit submit, an email with instructions will be sent to you.
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