Viewing Quarantined E-mail Messages

If you wish to login and view your quarantine live, you can do so by visiting http://spamcontrol.inet7.com

However mosts users wait for the daily notice.  Each day at around 6:00am CST, the system will send each user a report of the e-mails Quarantined within the previous 24 hour period.   From this e-mail, the user can see the sender, subject line and reason it was quarantined.  Additionally, the user can click next to any message to perform the following tasks:

  • Release:    This will simply release the email from quarntine this one time;
  • Release & Train:   This will release the email from quarantine and train the system so it knows what you consider spam/not spam;
  • Whitelist Sender & Release:   This will not only deliver the email to you, but add the sender to your personal whitelist so future emails from them are not quarantined;
  • Blacklist Sender & Remove:    This button should only be used if it's from a legit user you no longer wish to hear from.  As spammers change the "Sender" address all the time, hitting blacklist on normal spam messages will only create a large list that you will likely not see email from again anyways.


  • 72 brukere syntes dette svaret var til hjelp
Var dette svaret til hjelp?

Relaterte artikler

What is the Cloud E-mail Protection Service?

Our Cloud E-mail Protection service is a Spam & Virus filter for your e-mail.    While this...

Adding / Activating a User Quarantine

While the Cloud E-mail Protection system is set to automatically create a user quarantine based...

Searching The Spam Filtering Service Logs

On occassion, a user may wish to search for a message sent to them by a particular user.    The...

Daily Quarantine Digest / Report

Each day at around 6:00am CST, the system will send each user a report of the e-mails Quarantined...

Whitelisting / Blacklisting E-mail Senders

Each user can create and maintain a list of users they wish to either receive e-mail from, or...

Powered by WHMCompleteSolution