If you need to disconnect or connect to an exchange hosted mailbox using your IOS Device, please do the following:
Navigate to Settings:
- Click into "Mail";
- Click into "Accounts";
Disconnecting:
- Choose your exchange account, Scroll down and click "Delete Account";
- Select "remove from my iphone" when prompted;
- Your account will be removed.
Connecting:
- Choose "Add Account";
- Choose "Microsoft Exchange"
- Enter the email address we provided to you. Example: [email protected]
- Click Next and follow the prompts to complete the process which will include:
- Your microsoft username (email address for your company);
- password for your account;
- 2FA confirmation;
- Select the options you wish to sync (typically email, calandar, contacts) and finish the process;
- Your phone will begin to sync the mail, contacts and calendars.
