Android Device Configuration for Hosted Exchange

If you are using the native Android Mail App:

    1. Open your Android's Email app.
      White envelope on red background with Email written underneath
    2. Tap Three horizontal lines stacked on each other Menu > Settings.
    3. Tap Add account.
    4. Tap Office 365.
      Screen with different email client options including Office 365 with red square
    5. Enter your Microsoft 365 email address and tap Next.
      Microsoft sign in
    6. Enter your Microsoft 365 Email and Password, and tap Sign In. You might need to choose your account type as Work or School to continue.
      Enter email password and sign in
    1. If your admin enabled multi-factor authentication (MFA), verify your account or set up the Authenticator app.

 Note: If Microsoft can't find your account, you'll be asked to enter your details manually:

• Username: Your Microsoft 365 email address
• Password: Your Microsoft 365 email password
• Server: outlook.office365.com
• Domain\username: \[Microsoft 365 email address] (example: \owner@coolexample.com)

  1. Permit Samsung Email to access your email account. Select the checkbox next to Consent on behalf of your organization and tap Accept.
    Select check box and Accept
  2. The Email app automatically checks your settings. Under Manual setup, tap Done. You can come back and edit these settings at any point.
    Manual setup and Done button
  3. Edit your Account name (if you want) and tap Done. This name is visible to recipients when you send email, so you might want to use your business name here.
    Enter name and tap and Done

Your email is now set up as an Exchange account!

 


 

If you are using the Outlook app:

    1. Open your Android's Outlook app. (Don't have the app? Download it at the Google Play Store and follow these steps to set it up.)
    2. Tap Menu > Gear Button Settings.
      Tap Menu icon showing a house
    3. If you're ready to remove your POP/IMAP account, tap the email address, then scroll down and tap Delete Account. Tap Delete to confirm.
    4. To add your Exchange account, tap Add Mail Account > Add an email account.
      Add an email account
    5. Enter your Microsoft 365 email address and tap Continue.
      Enter email address and tap Continue
    6. Enter your Microsoft 365 password and tap Sign In. (You might need to choose your account type as Work or School.)
      Enter email password and sign in
    7. If your admin enabled multi-factor authentication (MFA), verify your account
    8. Your Microsoft 365 account now shows in Settings. Go to your Inbox to check your email.
      New Microsoft 365 email account displays in Settings

 

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